Buyer Protection

Every purchase on LOOOT.IO is automatically backed by our TradeShield Escrow system. Shop with absolute confidence.

The Process

How TradeShield Works

You Pay

Money locked in escrow vault. Seller doesn't receive it yet.

Seller Delivers

Seller transfers currency/item to your character in-game.

You Confirm

Verify receipt and click confirm.

Seller Gets Paid

Funds released only after your confirmation.

What is Protected?

TradeShield covers every digital asset class on our platform.

In-Game Currency

Gold, gems, coins, and premium currency via mail, trade, or AH.

Shorted delivery protection
Delivery screenshot verification
Account-freeze rollback coverage

Items & Skins

Weapons, armor, cosmetics, CS2/Rust inventory items.

Exact visual/stat match guarantee
Steam trade offer validation
“Not as described” full refund

Full Accounts

High-level characters, stacked accounts with full credential handover.

Recovery & recall protection
Original email (OGE) verification
Character roster & gear validation

Your Guarantees

Ironclad Promise

100% Money-Back Guarantee

If seller fails to deliver, escrow is voided. Full 100% refund — no questions asked.

Instant cancellation after SLA breach
Funds never touch seller until success

Post-Delivery Protection

7-Day Dispute Window

7 days post-delivery to report issues, recovery attempts, or mismatched details.

Account recovery safety net
Pause payout with a single click

Human Oversight

24/7 Expert Mediation

Real human moderators trained in game mechanics. Disputes resolved within 24 hours using trade logs, chat history, and API data.

Pre-Screened Markets

Seller KYC Verification

All sellers pass strict identity verification with government ID and facial recognition.

ID Verification

Liveness Check

What if something goes wrong?

Here is the exact protocol to secure your funds.

Contact the Seller

Use the onsite order chat. Many issues are simple misunderstandings sellers will gladly fix.

Open a Dispute

Click “Open Dispute” to instantly freeze the escrow payout.

We Investigate

Our team reviews logs and issues a forced refund if seller is at fault.

Frequently Asked Questions

Am I protected if the seller doesn’t deliver?

Absolutely. Funds are held in escrow — if delivery fails, you get a full 100% refund instantly.

Can I get a refund after confirming delivery?

Within the 7-day dispute window, yes. After that, confirmed orders are final.

What evidence do I need for a dispute?

Screenshots, video recordings, or in-game trade logs. Our team also reviews internal chat history automatically.

Are boosting services covered by TradeShield?

Yes. All boosting orders are escrow-protected. Payment releases only after you confirm the service was completed.

Ready to upgrade your game?

Join hundreds of thousands of gamers trading safely every day.

500k+ Traders|$47M+ Volume|180+ Countries|4.8 Trustpilot